Yvonne’s Bio

Prior to Floor and Décor Outlets, I spent 8 years in the Home Building Industry. During that time I learned the process of building a home, designing what goes inside and selling them. When I joined Floor and Décor Outlets at West Oaks in the Houston Area, I knew immediately that I could promote our products with my Design Background. I just needed a Design Center. So, in 2010, when Floor and Décor asked for my help with our new Design Center, I took on the project without hesitation. Now our customers have a place to imagine, to see and touch our products. There they can make their ideas come to life and even discover new ideas they never thought of before.


Most people find it stressful when it comes to designing a kitchen or bathroom…even a simple project as a floor design can be confusing.  The construction of a new custom home can be even more overwhelming.  It’s nothing our customers are faced with on a daily basis and it can consume you if you don’t have any direction. My job is to not only excite the customer with new ideas and original designs made just for them, but to relieve the stress of remodeling or building by letting them know they have someone to count on for a plan.. I take the customer through the entire process from start to finish. Not only do I shop with the customer, but we start designing immediately. However, the entire concept doesn’t truly come to life until I put the ideas onto the computer and start drawing it out. This gives the customer the power to see the project and make any changes before the install begins. The drawings are given to their contractor along with a complete shopping list of all the items they will need to complete their project. It’s an exciting thing when your customers come back to the store pleased and happy and refer other friends to us for specialized customer service. That’s OUR satisfaction of it all!


Every customer is an individual, right down to their lifestyle. So the design is based upon the family or individual’s needs. I try to put some of their own personality into their home…and THAT makes their project even more special. Our customers know they can come in for a specialized and personal design appt. created just for them. The best thing I can hear all day long is: “ This would have taken us forever…you made it so easy!” I just love watching the look on their faces as they leave our store. I probably get more hugs at the store than I do at home! That’s MY satisfaction of it all! Come visit me at our West Oaks Location in Houston….and lets see what I can design for you!